(continued from the previous article)
Famous Wharton professor and TED Talk speaker Adam Grant writes about the large number of studies of organizational behavior conducted on more than 3,500 business units from various industries. They've found that the higher rates of collaborative behaviour "were predictive of higher unit profitability, productivity, efficiency, and customer satisfaction, along with lower costs and turnover rates."
Furthermore, Grant says that "when employees act like givers, they facilitate efficient problem solving and coordination and build cohesive, supportive cultures that appeal to customers, suppliers, and top talent alike."
That's more than enough reasons why cross-functional collaboration should be taken into account very seriously.
Cross-Functional Collaboration - In Croatia And Region
In management and HR Predictions for 2017. Bersin by Deloitte points out that: „the world is moving from a top-down hierarchical model to one of a 'network of teams' in which people are itegrating and solving problems in a dynamic, agile way.“ In another words, it seems that the world of work is moving towards Grant's highly acclaimed thesis that helping others drives the success of all involved.
Unfortunatelly, today many companies in Croatia and the Region are still stuck in Hierarchical Leadership age with Executives being The King (see figure above). In such organizational climate employees are trying to please their own superiors, not minding the needs of the other organizational units. And putting focus on the partial interests derails your company away from cross-functional collaboration as you would like it to be. Those companies have deeply rooted behaviour patterns difficult to change.
Fortunatelly, there is a growing number of companies conducting the Agile transformation, or being agile in some other way (e.g. enthusiastic IT start-ups). They are getting their foot in Collaborative Management era, focusing on people and putting talents in the spotlight.
Still, recognized as talents or not, people tend to leave their companies if they don't get their needs met. Especially if they belong to Millenial generation. And with the growing number of Millenials in the workforce, it is important to know what keeps them happy, productive and loyal.
According to ManPower's recent global research, among top 5 Millenials' needs are: to „make a positive contribution“, „work with great people“ and „be a recognized expert in my field“. The most common need is purely materialistic: „make a lot of money“.
That's all what Millenials can get in organizations such as Facebook, Google and Amazon, where teams and team leaders are The Kings. Networks of Teams is currently the final stage of Evolution in Management Thinking, with Teams replacing Executives and Talents on the Throne.
Such working communities move focus from hierarchical, procedural and individualistic perspectives to teams and flexibile collaboration. This mindset, widespread throughout the company, could make your company truly adaptable to change and agile in dealing with everyday work challenges.
In Croatia and Region that kind of communities may seem as the distant future for most companies. But there is a way to help you bridge the gap.
(to be continued)